Summary: DEL Software collects only the information needed to provide our services and process your payments through Stripe and Square. We do not sell your personal data. Payment card data is never stored on our servers.
1. Who We Are
DEL Software ("we," "us," or "our") is a software development and digital marketing company based in the United States. We build custom Ruby on Rails applications, AI CRM integrations, and provide local newsletter marketing services.
Contact: hello@delsoftware.io | +1 (515) 420-1872
2. Information We Collect
2a. Information You Provide
- Contact information: name, email address, phone number
- Business information: company name, project details, goals
- Billing information: billing name and address (payment card details are handled exclusively by Stripe or Square — never stored by us)
- Communications: emails, messages, and notes from calls or meetings
2b. Information Collected Automatically
- Usage data: pages visited, time on site, referring URLs
- Device data: browser type, operating system, IP address
- Cookies: session cookies for site functionality; analytics cookies if you consent
2c. Payment Data
We use Stripe and Square to process all payments. These processors collect and store your payment card information on their PCI DSS-certified servers. DEL Software does not have access to your full card number, CVV, or banking credentials.
For details on how Stripe handles your data, see stripe.com/privacy. For Square, see squareup.com/legal/privacy.
3. How We Use Your Information
- To deliver the services you've purchased or requested
- To process payments and send receipts
- To communicate about your project, support requests, or account
- To send service-related updates and announcements (you can opt out)
- To comply with legal obligations
- To improve our website and services
We do not use your information for third-party advertising, and we never sell your personal data to third parties.
4. How We Share Your Information
We share your information only with:
- Stripe and Square — for payment processing
- Email service providers — to send you transactional emails
- Project management tools — for internal project coordination (under confidentiality obligations)
- Legal authorities — when required by law
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling legal, accounting, and reporting obligations. Typically, client records are retained for 7 years for tax and compliance purposes.
You may request deletion of your data at any time (subject to legal retention requirements) by emailing hello@delsoftware.io.
6. Cookies
We use cookies and similar technologies to operate our website. These include:
- Essential cookies: Required for basic site functionality (cannot be disabled)
- Analytics cookies: Help us understand how visitors use our site (you can opt out)
You can control cookie settings through your browser. Disabling cookies may affect site functionality.
7. Data Security
We implement industry-standard security measures including:
- TLS/HTTPS encryption on all site pages
- Access controls limiting data to authorized personnel only
- PCI DSS-compliant payment processing via Stripe and Square
- Regular security reviews of our infrastructure
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying affected users promptly in the event of a data breach.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate data
- Delete your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Portability — receive a copy of your data in a machine-readable format
To exercise any of these rights, contact us at hello@delsoftware.io. We will respond within 30 days.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
DEL Software
Email: hello@delsoftware.io
Phone: +1 (515) 420-1872
Hours: Monday – Friday, 9 AM – 6 PM ET