Summary: By engaging DEL Software, you agree to these terms. All services are delivered in exchange for payment in USD via Stripe or Square. Custom work is non-transferable and subject to our Refund Policy.
1. Acceptance of Terms
By accessing this website, submitting a contact form, or purchasing services from DEL Software, you agree to be bound by these Terms of Service and our Privacy Policy and Refund & Cancellation Policy.
If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms.
2. Services
DEL Software provides the following professional services:
- Custom Ruby on Rails Application Development
- AI CRM Integration & GoHighLevel Setup
- AI Voice Agent Configuration
- Local Newsletter Marketing Campaign Management
- Monthly Retainer Services covering any or all of the above
The specific scope, deliverables, timeline, and price for each engagement are defined in a written project proposal provided to the client prior to payment.
3. Payments & Currency
All prices and fees are denominated in United States Dollars (USD). Payment is processed securely through Stripe and/or Square.
We accept the following payment methods:
- Visa, Mastercard, American Express, Discover credit and debit cards
- ACH bank transfers (via Stripe or Square)
- Apple Pay, Google Pay (where available)
Project work begins only after receipt of a deposit or full payment as specified in the project proposal. Invoices are payable within 7 days of issuance unless otherwise agreed in writing.
4. Client Responsibilities
To enable timely delivery, the client agrees to:
- Provide timely feedback, approvals, and required assets (copy, images, credentials)
- Grant necessary access to systems, platforms, and accounts as needed
- Designate a primary point of contact for project communication
- Review and sign off on deliverables within agreed timelines
Delays caused by client inaction are not grounds for refund and may result in timeline extensions or additional fees if significant rescheduling is required.
5. Intellectual Property
Upon receipt of full payment for a project, DEL Software assigns all intellectual property rights in the custom deliverables (code, copy, designs) to the client.
DEL Software retains the right to use non-confidential, anonymized project details for portfolio and marketing purposes unless the client requests otherwise in writing.
Third-party libraries, frameworks, and tools incorporated into deliverables remain subject to their respective open-source or proprietary licenses.
6. Confidentiality
Both parties agree to keep confidential any non-public business information shared during the engagement. DEL Software will not disclose client data, credentials, or proprietary information to third parties except as required to deliver the services or comply with law.
7. Limitation of Liability
To the maximum extent permitted by law, DEL Software's total liability to a client for any claim arising out of or related to services shall not exceed the total amount paid by the client to DEL Software in the 3 months preceding the claim.
DEL Software is not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data loss, even if advised of the possibility of such damages.
8. Warranties & Disclaimers
DEL Software warrants that services will be performed in a professional and workmanlike manner consistent with industry standards.
We do not warrant specific business outcomes (e.g., revenue growth, lead volume, search rankings) from marketing campaigns or software features, as results depend on many factors beyond our control.
9. Termination
Either party may terminate a project engagement with written notice. Termination does not relieve the client of payment obligations for work completed to date. Please refer to our Refund & Cancellation Policy for details.
10. Governing Law
These Terms are governed by the laws of the United States and the state in which DEL Software is registered. Any disputes shall be resolved by binding arbitration or in the appropriate courts of that jurisdiction.
11. Changes to These Terms
DEL Software reserves the right to update these Terms at any time. We will notify existing clients of material changes by email. Continued use of our services constitutes acceptance of the revised terms.
12. Contact
DEL Software
Email: hello@delsoftware.io
Phone: +1 (515) 420-1872
Hours: Monday – Friday, 9 AM – 6 PM ET